Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you knowingly share. This includes your name, company name, email, phone number, delivery addresses, and any specific floral requirements. Payment details are collected when you place orders and are processed securely by our payment partners.

For our corporate clients, we may obtain additional business details such as company registration information, preferred delivery times, and budget considerations to tailor our services to your needs.

Our site automatically logs certain technical data when you visit, including your IP address, browser type, device information, and navigation patterns. We use this data to enhance site performance and to understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to process orders and deliver excellent service. This includes handling orders, arranging deliveries, sending confirmations, and following up to ensure satisfaction.

• Processing and fulfilling your flower orders and gift arrangements
• Keeping you informed about order status and delivery timelines
• Providing customer support and replying to inquiries
• Improving our offerings based on your feedback and preferences
• Sending relevant updates about our services (with your consent)
• Maintaining records for business and legal compliance

We also use aggregated, non-identifying information to understand market trends and improve operations. For example, we might analyze which types of arrangements are most popular across seasons to better manage inventory.

With your explicit consent, we may send information about seasonal offerings, special promotions, or new services that could interest your business. You can opt out at any time by using the unsubscribe link in our emails or contacting us directly.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data stays within our business ecosystem and is shared only when necessary to deliver our services or to comply with legal obligations.

We collaborate with trusted service providers who assist in delivering our services, including payment processors, delivery partners, and flower suppliers. These partners are contractually bound to protect your information and use it solely for the services they provide.

We may disclose your information if required by United States law, court orders, or government regulations, including compliance with GST regulations, business licensing, and other obligations applicable to our operations in New York and across United States.

Data Security and Protection

We take data security seriously and implement multiple protective layers. Our systems employ encryption for sensitive data in transit, secure servers for storage, and regular security updates to guard against threats.

Physical security measures guard our office systems, and access to personal information is limited to staff who need it for their work. Our team undergoes ongoing privacy and data handling training.

Payment details are processed through secure, encrypted systems that meet industry standards. We do not store full credit card numbers on our systems; this information is handled by certified payment processors specializing in secure transactions.

While we implement strong protections, no system is entirely risk-free. We continuously monitor and update our security practices to address evolving threats and maintain high protection standards.

Your Rights and Choices

You have several rights regarding your personal information. You may request to view what we hold, ask for corrections to inaccurate data, or request deletion where allowed by law.

• Access your personal information and understand how we use it
• Request corrections to inaccurate or outdated information
• Ask us to delete your personal information (subject to business and legal requirements)
• Opt out of marketing communications while still receiving service-related messages
• Ask how your data has been shared
• File complaints about our privacy practices

We retain information only as long as necessary for business purposes and legal requirements. Order records are kept for accounting and warranty purposes, while marketing preferences remain until you request their removal.

When information is no longer needed, we securely delete or anonymize it. Some data may be kept longer if required by United States law or for legitimate business interests like fraud prevention.

Cookies and Website Technology

Our site uses cookies to enhance your browsing experience and to learn how visitors use our site. Cookies are small files stored on your device that remember preferences and enable certain features.

Essential cookies are necessary for the site to function properly, enabling basic navigation and secure access. These cookies do not collect personally identifiable information and are enabled by default.

We employ analytics cookies to understand how visitors engage with our site. This helps us highlight popular content, optimize performance, and improve the user experience. The data is collected in aggregate form and does not identify individuals.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect some features and your overall experience.

Business Transfers and Changes

If Paper Grove View undergoes significant business changes such as mergers, acquisitions, or asset sales, your personal information may be transferred as part of the transaction. We would alert you to such changes and ensure your data remains protected under privacy standards consistent with this policy.

In the unlikely event that we cease operations, we would ensure your data is either securely transferred to a successor with suitable protections or securely deleted in line with data protection best practices.

Updates to This Privacy Policy

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will inform you by email or by posting a notice on our site before the changes take effect.

Minor updates for clarity or administrative changes may be made without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Children's Privacy

Our services are designed for businesses and adult consumers. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected data from someone under 18, we will promptly remove it from our systems.

Parents or guardians who believe we may have collected information from their child can contact us using the information below, and we will address the situation promptly.

International Data Considerations

Our primary operations are based in United States, and data is stored and processed within United States jurisdiction. However, some of our service providers may process data internationally. When this happens, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

We comply with United States data protection laws and regulations governing business operations, financial transactions, and handling of customer data. Our practices align with evolving privacy standards in United States's digital economy.